Canadian orders are shipped with Canada Post and international orders are shipped with Fedex.
International:
Shipping to the 48 contiguous U.S. states ranges from $13-16.50 USD.
Shipping to Alaska and Hawaii costs $25 USD.
Shipping to the following countries costs $29.50 USD :
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Swiss, Switzerland, United Kingdom.
Shipping to Australia and New Zealand costs $37.50 USD.
Shipping to Japan and Thailand costs 38$ USD.
International orders are subject to duty and custom fees. We are not responsible for these charges.
Please make sure you supply us with a full and correct shipping address, including your apartment number.
In the event of an unsuccessful delivery due to an incomplete address, please note that additional shipping fees may apply for the reshipping of your order.
ORDER PROCESSING
You will get an email confirmation when your payment has been received, and another email with your tracking number when your order has been packed.
Please allow up to 2 days for the activation of your tracking number.
Once your tracking number is active, the approximate time of transit is:
Canada: 2-3 business days.
USA: 3-4 business days.
International: 4-5 business days.
PAYMENTS
Payments are made through Paypal or by Credit Card through BigCartel
Prices are listed in USD.
Please note that your bank may apply currency conversion fees.
Please note that if your order is being shipped to an address differing from the credit card’s Billing Address, we might request a picture of your ID or credit card matching the billing address.
RETURN/EXCHANGE POLICY
All sales are final. Once an order has been confirmed, it is processed automatically and cannot be modified/canceled.
In the case you were sent the incorrect item or a defective item, contact us at [email protected]